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Network Engineer

Chamonix IT Solutions Full Time

Job Description

About the Company

Chamonix IT Solutions is an end-to-end technical services business focused on helping customers to achieve and maintain digital currency to stay competitive in an ever-evolving market. From digital transformation through to complete technical delivery and ongoing managed support, Chamonix has been working with customers across a range of industries for over 12 years to understand where they are on their digital journey, where they need to be and then help them get there.

Based at South Australia’s innovation hub, Lot Fourteen, we’re at the forefront of technology and our people are the driving force behind our success. We foster a strong culture of collaboration, continuous learning and constantly seek new ways to deliver the very best outcomes for our customers.

 

How will you help contribute to our success?

  • Provide intermediate technical support related to network/security device configuration and troubleshooting, root-cause analysis, vendor management and escalation
  • Provide guidance and leadership support to service desk and level 1 engineers
  • Manage, maintain, and enhance internal / customer-facing platforms with particular focus on networking and edge device security
  • Create and maintain Managed Services client documentation such as network topology diagrams, knowledgebase articles, customer environmental information such as vendor support, site support
  • Work with internal and external stakeholders, third party support teams, vendors, and others. Maintain communication feedback loops during high priority incidents
  • Respond to monitoring system alerts and meeting SLA objectives

 

What skills does our ideal candidate have?

  • Minimum 3 years working in a Managed Services Provider (MSP) specifically supporting network and security infrastructure.
  • Experience with troubleshooting protocols and applications such as TCP/IP, VLANs, NAT, STP, BGP, OSPF, multicast.
  • Intermediate level experience working with network devices from vendors such as Cisco, Juniper Networks, Palo Alto Networks, Fortinet, Sophos, HP, Dell, Aruba.
  • Knowledge and understanding of firewall configuration concepts (zones, policies, IDP, AV, URL filtering, next-generation services, advanced services).
  • Palo Alto Networks (PCNSA, PCNSE), Cisco (CCNA), or Fortinet (NSE4-NSE7) certificate is advantageous
  • Required to already hold or be able to undertake an AGSVA clearance (must hold Australian citizenship)

 

What’s in it for you?

  • Work with some of the brightest and best minds in Australia
  • Come to work at the globally recognised Lot Fourteen, a shared space of innovation, culture and arts
  • Have the opportunity to be a mentor to future talent and develop our leaders of tomorrow
  • Financial support and additional time off to complete professional development activities

 

What are you waiting for?

If this sounds like you and would love to join our team, click “apply now” and upload your current CV and cover letter.

Please note that we receive a large number of applications and only shortlisted candidates will be contacted.

About Chamonix IT Solutions

Chamonix is a technical services business focused on helping customers to achieve and maintain digital currency to stay competitive in an ever-evolving market.

High accessibility mode is off
Corner North Terrace and Frome Road
Adelaide 5000
Lot Fourteen is a Department of the Premier and Cabinet project. Design by The Sideways Theory
Design by Sixth Street Design
Developed by Frame Creative
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