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Managed Services Level 3 Support

Chamonix IT Solutions

Job Description

Chamonix are seeking a skilled Managed Services Level 3 Support Engineer to join our growing Managed Support Services team in Adelaide. The successful candidate will:

- Serve as an escalation point for customer tickets
- Establish, monitor, manage and improve public cloud infrastructure
- Implement proactive problem management (automation)
- Recommending improvements of support capabilities, capacity, and quality
- Work closely with key internal stakeholders and customers
- Assist with customer driven enhancements (small projects/application development)
- Deliver our growing portfolio of “as a service” offerings for clients across a range of industries
- Be prepared to be flexible with rostered working times.


About Chamonix IT Solutions

Chamonix is South Australia’s pre-eminent IT solutions partner, working with growing and established organisations alike to help them achieve and maintain competitive advantage through digital transformation. Chamonix has been enabling customers for the past decade through a range of capabilities, including advisory, implementation and ongoing support.


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